Privacy Policy

Dear valued visitor, the privacy and security of your personal information are of the utmost importance to us here at The Wild Fox. We are committed to maintaining your trust by safeguarding your data and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information, including any data related to SMS communications. 

Please take a moment to read through the following details:

Information We Collect:
When you visit our website and engage with our skincare services or purchase our herbal products, we may collect certain personal information from you. This could include your name, email address, phone number, shipping address, and payment details. Additionally, if you opt-in to receive SMS communications, we may collect and store your phone number to send you relevant updates and offers.

Use of Personal Information:
We primarily use the personal information we collect to provide you with exceptional skincare services and deliver the herbal products you have ordered. We may also use your email address to send you transactional notifications, order confirmations, shipping updates, and customer support responses. Your phone number, if provided and opted-in, may be utilized to send you SMS communications containing product updates, promotions, and helpful skincare tips.

Opting-In and Opting-Out of SMS Communications:
We respect your preferences and offer you the option to opt-in to receive SMS communications when you provide your phone number during the purchasing or account registration process. You can easily manage your communication preferences at any time by accessing your account settings or by following the instructions provided within the SMS messages themselves. Opting-out of SMS communications will not impact your receipt of email communications, as email preferences can be managed separately.

Storage and Security of Personal Information:
Rest assured, we take your privacy seriously and have implemented robust security measures to protect your personal information from unauthorized access, disclosure, or alteration. We maintain physical, electronic, and procedural safeguards in accordance with applicable laws and regulations. Your personal information is stored in secure databases and is only accessible to authorized personnel.

Sharing Information with Third Parties:
We may engage trusted third-party service providers to assist us in delivering our skincare services, fulfilling orders, and enhancing your overall experience. These providers may have access to your personal information solely to perform their designated functions on our behalf. They are contractually obligated to maintain the confidentiality and security of your data and are prohibited from using it for any other purpose.

Cookies and Tracking Technologies:
To enhance your browsing experience and better understand how you interact with our website, we may utilize cookies and similar tracking technologies. These technologies collect certain information about your device, browsing actions, and patterns. They help us analyze trends, personalize content, and improve our website's functionality. You have the option to disable cookies in your browser settings, but please note that this may limit your access to certain features of our website.

Updates to Privacy Policy:
As our skincare service and herbal product offerings evolve, it may be necessary to update this Privacy Policy accordingly. We encourage you to review this policy periodically to stay informed about how we handle your personal information and any changes that may occur.

At The Wild Fox, we value and respect your privacy. We are committed to treating your personal information with the utmost care and using it responsibly. If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please do not hesitate to contact us. We are here to support you on your skincare journey and ensure that your personal information remains secure.

Thank you for placing your trust in us.

Warmest regards,

The Wild Fox Team